Currently we only deliver to the following areas in Southern California: Beverly Hills, Burbank, Calabasas, Canoga Park, Culver City, Encino, Glendale, Inglewood, Los Angeles, Malibu, Marina Del Rey, North Hollywood, Northridge, Pacific Palisades, Playa Del Rey, Playa Vista, Reseda, Santa Monica, Sherman Oaks, Studio City, Tarzana, Thousand Oaks, Toluca Lake, Topanga, Universal City, Valley Village, Van Nuys, Venice, West Hollywood, Westlake Village, Winnetka, Woodland Hills.
Zip codes we deliver to: 90004, 90016, 90018, 90019, 90024, 90025, 90026, 90027, 90034, 90035, 90036, 90045, 90046, 90048, 90049, 90064, 90066, 90067, 90068, 90069, 90073, 90077, 90094, 90095, 90209, 90210, 90211, 90212, 90213, 90230, 90231, 90232, 90233, 90265, 90272, 90290, 90291, 90292, 90293, 90310, 90401, 90402, 90403, 90404, 90405, 91201, 91202, 91203, 91204, 91205, 91206, 91207, 91208, 91210, 91221, 91302, 91304, 91306, 91340, 91316, 91324, 91325, 91330, 91335, 91356, 91361, 91362, 91364, 91367, 91372, 91403, 91404, 91405, 91407, 91408, 91409, 91410, 91411, 91413, 91423, 91436, 91470, 91482, 91496, 91499, 91502, 91503, 91504, 91505, 91506, 91507, 91508, 91510, 91521, 91522, 91523, 91526, 91601, 91602, 91603, 91604, 91605, 91606, 91607, 91608, 91609, 91610, 91611, 91612, 91614, 91615, 91616, 91617, 91618 Most of Los Angeles. Please note delivery charges may vary depending on travel distance.
Occasionally, substitutions are necessary in creating arrangements. This may be due to the regional availability of the flowers, weather conditions and/or seasonal availability. In cases where substitutions are made, care will be taken by our designers to assure the size, color, style and theme of your selected arrangement will be maintained using flowers of equal or higher value. For example, peonies will be substituted for garden roses. Also, during major Holidays certain flowers and or colors of the flowers may be substituted due to increased demand.
All Avant Garden Events Inc., arrangements are personally hand-delivered by our industry professionals. Delivery rates may vary according to the traveling distance. All orders placed will be delivered the next day as we do not accept same day orders online. Orders should be placed by 10 hours PST Monday-Sunday for next day delivery in recipient’s time zone. Delivery times are not guaranteed. However, you are able to specify delivery time and delivery instructions and we will do our best to accommodate your specified request. Please note that during the Holidays orders are recommended to be placed at least 4-5 days in advanced.
For Hospital/Hotel Orders
Before placing Hospital orders please check with the hospital as many patients in the ICU unites are not permitted to receive flowers. Once order is placed please assure Hospital name and telephone number as well as the recipient’s name and room number are included. Orders may be left at the nurses’ station (to be delivered by Hospital staff) if advised by Hospital Staff.
For Hotel orders please assure recipient’s name and room number are included. Orders may be left at concierge or front desk (to be delivered by Hotel staff) if advised by Hotel staff.
Recipient Not Available
Upon delivery if recipient is not available, we will call recipient to schedule a new delivery time and/or leave a note to advise recipient to call to make a second delivery attempt. If we see fit, we may leave the arrangement with a neighbor or in a secure area of the delivery location.
We accept Visa, Master Card, Discover and American Express. We only accept payments in United States Dollars. When making a payment, you must provide a valid credit card. The following information must also be correctly provided: (i) your full name and last name as it appears on the card, (ii) your full credit card/debit card number, (iii) credit card/debit card type, (iv) the date of expiration on the credit card/debit card (v) security code on back of card. Upon submission of your payment information, you are hereby agreeing that you authorize us to charge your card within thirty (30) days of credit card authorization. You agree to not use any credit card without proper lawful authorization. We are not held liable in the event an unauthorized use of a credit/debit card.
Any such use may be reported to us and we will commence responsible steps to prevent future use of your card. You hereby represent that any credit/debit card information that is supplied to us is true and that payments will be honored by your credit/debit card company also that you shall pay for additional charges that may incur
State of California sales tax will be charged on all orders.
Cancellations must be made 12 hours prior to requested delivery time. Once an order is in process, en route to be delivered or delivered we will not be able to change or cancel the order.
Your satisfaction is the utmost importance to us and we make every effort to make sure each order is handled with care and meticulousness. Should you have a concern with your order please contact us at firstname.lastname@example.org. We do not except returns, refunds or exchanges once an order is delivered.